I lost my CD that came with my Dazzle, so when I go into my computer and try to reload using the code that came with the product it doesn't work. You can never get a hold of anyone on the phone at the company. And if you push technical support for Dazzle or Avid they tell you to file a claim and see how to get a new ASC code that YOU HAVE TO PAY FOR. That is a bunch of crap, since this is their product. I would not recommend this product to anyone. They say the code they give you when you purchase the product is good for one customer service call, then after that you must purchase another code each and every time you need assistance. Obviously means this is a bad product, if you have to purchase technical support code each time you call them. Wouldn't recommend any of their products.
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