Well I purchased this product a few days ago for recording montages and such off my xbox 360. The installation was easy and only took a few minutes. When I recorded my first gameplay from my xbox 360. I had fames dropped and experienced a ton of audio lag, which was a major problem. I messaged pinnacle studios and they help me out a ton although they take forever to respond in the live chat. But after I changed a few settings in Studio 14 HD it works phenomenally. Another great feature of this product is the Pinnacle Studios 14 HD is very easy to use and is way better then windows movie maker and it has some great features (watch the tutorial videos they show you some cool features). It is definitely a great product and overall I give it 4 stars. I would give it 5 stars, but I do experience audio lag occasionally when I am recording from my xbox 360.
I decided to upgrade (pay) when the free version only allowed 5 min videos max. So I paid for a gold class and now I am told I can only make 10 min videos - WTF! You would assume once you pay you can make much longer videos! That cost me $42 AUD. I also notice that once the video is "completed" some of the processed video is black and only has sound. Windows Movie Maker (which was actually FREE) never did this, and its controls were much easier to use. The controls are also very hard to use.
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