I lost my CD that came with my Dazzle, so when I go into my computer and try to reload using the code that came with the product it doesn't work. You can never get a hold of anyone on the phone at the company. And if you push technical support for Dazzle or Avid they tell you to file a claim and see how to get a new ASC code that YOU HAVE TO PAY FOR. That is a bunch of crap, since this is their product. I would not recommend this product to anyone. They say the code they give you when you purchase the product is good for one customer service call, then after that you must purchase another code each and every time you need assistance. Obviously means this is a bad product, if you have to purchase technical support code each time you call them. Wouldn't recommend any of their products.
I decided to upgrade (pay) when the free version only allowed 5 min videos max. So I paid for a gold class and now I am told I can only make 10 min videos - WTF! You would assume once you pay you can make much longer videos! That cost me $42 AUD. I also notice that once the video is "completed" some of the processed video is black and only has sound. Windows Movie Maker (which was actually FREE) never did this, and its controls were much easier to use. The controls are also very hard to use.
It has tones of features and you can start for free. There is wide range of filters, overlays, transition effects and color correction abilities. This platform is designed to serve users with smooth editing experience so that even beginners can enjoy creative media projects. Thanks to its wide format support that helps to handle all popular media files with ease.
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